City of Mason COVID-19 Updates

NOTE: Please check this page frequently.  Updates will be posted regularly as this situation is rapidly evolving.

“While these are challenging and uncertain days, as City Council we are confident that Mason is a well-prepared community.  City departments have instituted an Incident Command system to streamline decision making, communication and coordination among the many services the City provides.  We have intentionally rehearsed those skills for many years when sponsoring the Red, Rhythm & Boom and other special events.  We have a recently upgraded Emergency Operations Center (thanks to business sponsors) that is now functioning as our base of operations.  We have adopted legislation that allows staff to maintain operations during emergencies. We have for many years invested in the training and equipping of the City’s first responders and have carefully set aside funds to ensure City operations can be sustained through economic interruptions.

Most importantly, we are blessed with a community of partners, businesses, and families that are resilient and compassionate.  While we will all need grace, patience, faith, and kindness in the coming days, we know our Community is prepared.  Please take care of your families and watch for ways to help others.”

Pictured above from left to right in December 2019: Councilmember Styrcula, Councilmember Honerlaw, Vice Mayor Gilb, Mayor Grossmann, Councilmember Chance, Councilmember Nelson, and Councilmember Bradburn.

A letter from the City Manager

For the latest information from County, State, and National officials on COVID-19:

Center for Disease Control
Coronavirus Disease 2019 (COVID-19) | CDC

Warren County Health District
Warren County Health District – Working to Build Healthy Communities Every Day

Ohio Department of Health
Ohio Department of Health |

Ohio Emergency Management
ODPS | Ohio Emergency Management Agency

If you have a critical emergency please dial 9-1-1.  Remaining connected to individuals and families in need, Seniors, Veterans, Community Center members and our residents is important to us.  Please contact us at 513.229.8500 and make us aware of those in your neighborhood or our community we can reach out to and provide our support.  We as a community need to come together and help each other through the difficult challenges ahead.

The actions taken to control the spread of the virus have and will continue to have a significant impact on our economy-most notably many small business owners.  We encourage residents to help support our local business community by purchasing gift cards online that may be used now or in the future.  Our local food establishments are an important food source-need an excuse to get out of the house, order take out? Below is a link of available resources.

MADE to Eat Takeout Blitz

Community Center and Golf Center

The Community Center is closed and has been prepared to re-purpose for additional needs that may arise with the COVID-19 virus.  In order to help support TriHealth medical providers and Mason’s first responders a daycare has been established at the Center. The Mason Golf Center remains open for golfers but dine-in restaurant services are closed.  Take-out orders are available.  Golf carts are being sanitized after use and hole cups have been raised.  Golfers are encourage to hit the cup in lieu of removing balls from the cup.

City Leadership

City leaders have been monitoring news and information and are keeping in close contact with the area’s key leaders to stay on top of developments with COVID-19. The City’s priority is ensuring the continuity of critical services for residents while protecting employees.  To that end, the City is communicating with employees on measures being put in place to avoid infection, including providing additional hand sanitizing stations, increasing cleaning measures, limiting public access to the City Facilities, taking employee’s temperature as they enter the facility, moving shifts, and alternative working options for employees.


City is implementing social distancing practices at for all City employees.  We are open for business, but highly encourage phone calls or emails instead of in-person contact. We will accommodate those who need to drop off paperwork or items. Please check the City of Mason’s Contact Us page for City contact information. The City’s customer service counter in the Police Department is for emergency services and needs only. Tax returns, police report requests, and building plans are considered non-emergency.


The Primary Election scheduled for today, March 17, 2020 has been postponed. Ohio residents are encouraged to vote via an early voting ballot. Click here for the Warren County Board Of Elections absentee ballot.

Tax Office

The IRS has recently announced the tax filing date has been extended to July 15, 2020. Mason income taxes are due July 15, 2020. The City offers options for filing Mason Income Tax Return.  Taxpayers are encouraged to use the City’s online tax tool, mail in their paperwork or return, use the drop box located along the drive in front of the Municipal Center, or call the Mason Tax Office at 513.229.8535.  Residents have the option of filing for an extension.

Engineering and Building

Existing occupied residential projects place residents in close proximity to inspectors.  Residential inspections to nursing homes and homes where elderly residents reside are being postponed.  Other residential inspections are being evaluated on a case by case basis.  The Building Department is accepting pictures and/or facetime calls with inspectors as an alternative.  In addition, the Engineering and Building offices are requesting plans be submitted electronically when possible.  Please call the Engineering & Building Department at 513.229.8520 if you have any questions.

Fire and Police

Fire and Police Department Leaders are leading the City’s response to the virus.  They remain in contact with federal, state and local health officials regarding COVID-19.  As with any significant event (snow and ice removal operations, Red Rhythm and Boom event) the City has implemented an Incident Command Team to help plan and implement procedures to help prevent the spread of the disease and provide assistance to residents, businesses and employees.  That team is made up of employees representing all departments of the City.


The City will continue to communicate with the public about COVID-19 through City information sources including website and social media. If there are cancellations/closures directly related to the City of Mason they will be posted on social media and the City website. Calls/inquiries directly relating to the spread of the virus are being referred to agencies found at the top of this page.

Parks and Recreation

The Community Center is closed.  The City is continuously reevaluating the situation and updating the status of the closure. The Incident Command Team is working on providing alternative options for residents but for now consider the below options. The City parks restrooms are closed and portable restrooms have been removed to conserve cleaning supplies for first responders.

    • The City has over 25 miles of bike paths for walking, running, skateboarding, rollerblading.
    • Take a walk or a run throughout Mason’s parks.
      • One time around Heritage Oak Park is 1 mile.
      • Pine Hill Lakes Park and Corwin M. Nixon Park outer loop is  1.5 miles.
      • Mason Sports Park trail is a little over 1 mile.
    • Enjoy a game of frisbee golf at Mason Sports Park.
    • Spray paint a mural on the Pine Hill Lakes Skate Park wall.
    • Fly a Kite.
    • Visit the Veterans Memorial.
    • Take photos for the City’s calendar contest.
    • Go fishing at Pine Hill Lakes Park! Fishing does not require a fishing pass at this time.
    • Plant seedlings for the Community Garden.
    • Work on home landscaping.
      • Mason’s brush removal programming is still operating.
    • Do those home projects you haven’t had time to get done.
    • Take some time for spring cleaning.

Economic Development

As the City of Mason continues to monitor and take action against the spread of the COVID-19 virus, our City Economic Development team remains a strong advocate and resource to our business partners. We have established regular updates to keep our valued partners informed and will routinely update this section with relevant information and important market perspectives from industry experts and regional colleagues to support our business community.

Below are helpful links for businesses to navigate the changing environment. As always, if we can be of assistance, please don’t hesitate to contact us.

Updates from the MADE Chamber
Mason Deerfield Chamber (MADE) COVID-19 Business Toolkit

Small Business Resources
JobsOhio: COVID-19 Support for Ohio Companies
U.S. Small Business Administration: Disaster Loan Assistance 
U.S. Small Business Administration: COVID-19 Small Business Guidance & Loan Resources
U.S. Chamber of Commerce
COVID-19 Stimulus Bill Summary

Financial Resources
Ohio Department of Job and Family Services
U.S. Deaprtment of Labor

Flushing sanitizing wipes, paper towels and similar products down toilets will clog sewers and cause backups and overflows at wastewater treatment facilities, creating an additional public health risk in the midst of the coronavirus pandemic.  Many of the clogs will occur in the private sewer line leading into the home potentially backing up sewage into your home.  The City of Mason is not responsible for this private sewer line.  Protect your family’s safety and only flush down toilet paper.